SAP Business One
SAP Business One - for Service Based Businesses
SAP Business One is the ideal solution for service providers and those companies with a service driven sales model.
• Quote, Sell and Deliver Services
• Part Numbers Optional
• Calendar, To-Do lists, Alerts and Activities
• Complete Microsoft Outlook Integration
• Knowledgebase, Service Calls, Service Contracts
• Powerful Reporting, Ad-Hoc Reporting.
Sap Business One has a modern design and intuitive interface with such great data analysis features as drag and relate, where you can simply drag something like customer name and relate it to Sales Invoices to see an entire sales and billing history, without every having to write a custom report. SAP Business One has a host of features that lend themselves very well for service related companies;
Warranty Contracts. If you sell items with following warranty contracts, where you include free parts, labor and travel time during warranty period and your warranty covered items could be serialized, then you should definitely look into SAP BO Service module and see the demo.
Expenses turned into an invoice. Easily track all expenses related to service activities, and quickly turn those items into invoices.
Equipment card. For companies that do have a product in addition to services, the equipment card is a single place that users can see the entire picture. All service calls related to that equipment, all replacements, warranty contract and more.
Comprehensive reporting. In SAP Business One, reporting is very dynamic, with drill down, drill across and drill through reporting, getting everything you need is never more than a click away.
Service Monitor. Real-time service monitor keeps management apprised of the service department.